Handle damage claims properly:
**Immediate Actions:**
- Document damage immediately
- Take photos/videos
- Note all damaged items
- Don't sign completion until reviewed
- Report to mover
**Documentation:**
- Photos of damage
- List of damaged items
- Condition before move
- Packaging condition
- Value of items
**Filing Claim:**
- Report within 24 hours
- File damage claim
- Provide documentation
- Estimate repair/replacement
- Submit claim
**Resolution Process:**
- Mover reviews claim
- Insurance assessment
- Repair or replacement
- Compensation offered
- Settlement reached
**Prevention:**
- Use reputable movers
- Check insurance
- Document before move
- Supervise loading
- Inspect carefully
Back to Problems & Disputes
Problems & Disputes
Damaged Items
What to do if items are damaged
5 min read
Last updated: 12/20/2025
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