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Payments & Billing
Learn about payment methods and billing
Articles (9)
Payment Methods
Accepted payment methods on MoveDeal
We accept various payment methods:
**Credit/Debit Cards:**
- Visa
- Mastercard
- American Express
- Secure processing
- Instant verification
**Digital Wallets:**
- PayPal
- Apple Pay
- Google Pay
- ...
How Payments Work
Understanding the payment process
Here's how payments work:
**Payment Flow:**
1. Accept a bid
2. Payment authorized
3. Payment held securely
4. Move completed
5. Payment released
**Secure Holding:**
- Payment held by MoveDeal
- Prot...
Understanding Fees
Platform fees and charges explained
Transparent fee structure:
**Platform Fee:**
- Small percentage fee
- Transparent pricing
- No hidden charges
- Competitive rates
**Payment Processing:**
- Standard processing fees
- Vary by payment...
Invoices and Receipts
Accessing your invoices and receipts
Get your invoices and receipts:
**Viewing Invoices:**
- Dashboard > Payments
- Click on completed move
- View invoice details
- Download PDF
**Invoice Information:**
- Move details
- Services provid...
Refunds and Cancellations
Understanding refund policies
Refund and cancellation policies:
**Cancellation Policy:**
- Cancel before move starts
- Refund eligibility
- Processing time
- Fee structure
- Terms apply
**Refund Eligibility:**
- Before move star...
Payment Security
How we protect your payments
Your payments are secure:
**Security Measures:**
- PCI DSS compliance
- SSL encryption
- Secure servers
- Fraud detection
- Regular audits
**Data Protection:**
- Encrypted storage
- Secure transmiss...
Failed Payments
What to do if payment fails
If payment fails:
**Common Reasons:**
- Insufficient funds
- Expired card
- Incorrect details
- Bank restrictions
- Technical issues
**What to Do:**
1. Check payment method
2. Verify funds available...
Payment Plans
Flexible payment options
Flexible payment options available:
**Payment Plans:**
- Full payment upfront
- Split payments
- Installment plans
- Custom arrangements
- Terms available
**Eligibility:**
- Based on move value
- Ac...
Billing Address
Managing your billing address
Keep billing address current:
**Setting Billing Address:**
- Go to Settings > Payments
- Add billing address
- Match payment method
- Verify address
- Save changes
**Updating Address:**
- Edit anyti...
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