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Account & Billing
Manage your account settings and profile
Articles (12)
Managing Your Profile
Update your personal information and preferences
Keep your profile up to date for the best experience:
**Profile Information:**
- Name and contact details
- Address information
- Profile picture
- Verification status
**Updating Your Profile:**
1. ...
Account Security
Keep your account secure
Protect your account with these security tips:
**Password Security:**
- Use a strong, unique password
- Change password regularly
- Never share your password
- Use password manager
**Two-Factor Auth...
Payment Methods
Adding and managing payment methods
Add payment methods for seamless transactions:
**Supported Payment Methods:**
- Credit/Debit cards (Visa, Mastercard, Amex)
- PayPal
- Bank transfer
- Other local payment methods
**Adding a Payment ...
Billing and Invoices
Understanding your bills and invoices
Access and manage your billing information:
**Viewing Invoices:**
- Go to Dashboard > Payments
- Click on any completed move
- Download invoice PDF
- View payment details
**Invoice Information:**
- ...
Subscription Plans
Understanding MoveDeal subscription options
MoveDeal offers flexible plans:
**Free Plan:**
- Create move requests
- Receive bids
- Basic support
- Standard features
**Premium Plan:**
- Priority support
- Advanced features
- Lower platform fee...
Account Settings
Customize your account preferences
Personalize your MoveDeal experience:
**Notification Settings:**
- Email notifications
- SMS notifications
- Push notifications
- Notification frequency
**Language & Region:**
- Select preferred lan...
Deleting Your Account
How to delete your MoveDeal account
If you need to delete your account:
**Before Deleting:**
- Complete any active moves
- Download your data
- Cancel any subscriptions
- Resolve any disputes
**Deletion Process:**
1. Go to Dashboard >...
Email Preferences
Manage your email communication preferences
Control what emails you receive:
**Email Types:**
- Move updates and notifications
- New bid alerts
- Account security alerts
- Marketing emails
- Newsletter subscriptions
**Managing Preferences:**
...
Phone Number Management
Adding and verifying your phone number
Add a phone number for better communication:
**Why Add a Phone Number:**
- SMS notifications
- Two-factor authentication
- Direct communication with movers
- Account recovery
**Adding Phone Number:*...
Address Management
Managing your saved addresses
Save addresses for quick access:
**Adding Addresses:**
- Go to Profile > Addresses
- Click "Add Address"
- Enter address details
- Save for future use
**Address Types:**
- Home address
- Work addres...
Profile Picture
Adding and updating your profile picture
Personalize your profile with a picture:
**Adding Profile Picture:**
1. Go to Profile > Edit
2. Click on profile picture area
3. Upload image
4. Crop and adjust
5. Save changes
**Image Requirements:...
Account Recovery
Recovering access to your account
If you've lost access to your account:
**Forgot Password:**
1. Click "Forgot Password" on login page
2. Enter your email address
3. Check email for reset link
4. Create new password
5. Log in with ne...
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