File a dispute when needed:
**When to File:**
- Unresolved issues
- Significant problems
- Service not as promised
- Payment disputes
- Safety concerns
**Dispute Process:**
1. Attempt resolution first
2. File dispute if unresolved
3. Provide documentation
4. Investigation begins
5. Resolution reached
**Required Information:**
- Detailed description
- Supporting evidence
- Photos/videos
- Communication records
- Desired outcome
**Investigation:**
- Review all information
- Contact both parties
- Gather evidence
- Fair assessment
- Determine resolution
**Resolution:**
- Fair outcome
- Both parties informed
- Actions taken
- Follow up
- Case closed
Back to Problems & Disputes
Problems & Disputes
Filing a Dispute
How to file a formal dispute
5 min read
Last updated: 12/19/2025
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