Dispute Resolution Process

Fair dispute resolution: **Process Steps:** 1. Dispute filed 2. Initial review 3. Investigation 4. Both parties contacted 5. Resolution determined **Investigation:** - Review all evidence - Contact both parties - Gather information - Fair assessment - Determine outcome **Timeline:** - Filing: Immediate - Review: 1-2 days - Investigation: 3-7 days - Resolution: 7-14 days - Appeal: If needed **Possible Outcomes:** - Full refund - Partial refund - Service correction - Compensation - Case dismissal **Appeals:** - Available if dissatisfied - Additional review - New evidence considered - Final decision - Fair process